Our Services

Client Testimonial

We have proven ourselves to many customers and would like to share a testimonial from Lucerne Food Groups who was faced with the challenge of implementing lean solutions as a new group within Safeway that was often misunderstood. Lucerne Food said

The Lucerne Food Group wanted to express our appreciation for the outstanding consulting project. The outcome of the project helped to map out the Lucerne Food Group Value Stream and complete a presentation of each department's current and future state.

It can be particularly difficult to come into a new environment that you have never worked in and quickly gain a thorough understanding of the work environment your group quickly understood the difficulties/dilemmas that we faced by starting this new venture...

The consulting work that Value-Centered Management Institute provided went above our expectation and provided us knowledge that will not allow our departments to ever be the same.

~ Alex Petrov,
Vice President &
General Manager
Lucerne Foods
North America

VCM
Consulting & Coaching

Our approach to every project is simple and yet comprehensive: V.A.L.U.E.Z. This acronym represents our commitment to deliver the highest quality work in our industry by capturing your wants and needs, conducting research and analysis to understand your current situation, developing a customized solution, and personally delivering and reviewing it with you. Our consulting team has partnered with many of our clients to successfully implement value-centered processes that have been applied across multiple industries. Regardless of the problem, we believe our team can help you uncover the solution by delivering true value-centered results thus impacting your bottom line.

Our Consulting Approach - V.A.L.U.E.Z.

VISUALIZE the current condition by collecting information and statistical data.

Expected Results: Understand what your customers truly value, realize the true culture of your team, professionally capture every process in your value stream, and receive training.

ANALYZE data to determine the root cause of each operational challenge.

Expected Results: With root cause analysis training, set the stage for improvement by discovering the root cause of your business challenges.

LOOK for opportunities to implement Value-Centered Solutions.

Expected Results: With kaizen training, you will be equipped with cost sensitive, realistic solutions to each of your business challenges.

UTILIZE (Implement) these solutions on a small scale and measure their results.

Expected Results: After VCM training, solutions will be implemented and measured for effectiveness. You will see noticeable results.

EVERYONE Standardize the solution for everyone affected by its implementation.

Expected Results: After your team receives training, all solutions with positive results will be implemented company-wide with visual controls and standard work tools.

ZEN is a Japanese word meaning "for the better." After standardizing the appropriate solutions continually seek to change "for the better."

Expected Results: Your team members will feel empowered and motivated when the culture of kaizen is unleashed within your business. You will have all the tools to become a Value-Centered Enterprise!

A Sample of Our Work - "Star Team"

Main Challenge

Star Team was averaging 4-6 weeks to help clients purchase homes or refinance loans and they wanted a faster turnaround time. Star Team also intended to break the typical real estate office mode of “every man for himself” by converting this business into a truly cooperative, team work environment.